Returns & Refund Policy

Return window

We accept returns within 30 days of delivery. To be eligible, items must be unworn, unwashed, with all tags attached and in their original packaging.

Items that cannot be returned

For hygiene reasons, items marked as final sale or clearance cannot be returned unless they arrive faulty or damaged.

How to start a return

  1. Email [email protected] or message us on WhatsApp with your order number and the reason for return.
  2. We’ll confirm your return and provide the return instructions.
  3. Pack the items securely and send them back using a tracked service where possible.

Refunds

Once your return is received and inspected, we will notify you of the approval. Approved refunds are processed to your original payment method, usually within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you need a different size or color, please contact us and we’ll arrange an exchange subject to availability.

Faulty or damaged items

If an item arrives defective or incorrect, contact us within 7 days with photos and we’ll resolve it promptly at no cost to you.